We deliver dedicated remote development teams featuring some of Bangladesh’s most talented engineers.
We deliver dedicated remote development teams featuring some of Bangladesh’s most talented engineers.
Effective Date: 01-March-2026
Bangladesh Software Solution (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, who we may share it with, how long we may retain it, and what rights you may have regarding your personal data.
By accessing or using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Bangladesh Software Solution is a software development and IT service company providing custom software development, offshore development, web and mobile development, ecommerce solutions, and other digital services to clients globally.
Data Controller:
Bangladesh Software Solution
Website: https://bssoln.com
Email: [email protected]
For privacy-related questions or requests concerning your personal information, you may contact us using the details above.
We may collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.
Depending on how you interact with us, we may collect:
Full name – to identify and communicate with you.
Email address – to respond to your inquiry, provide requested information, and communicate regarding our services.
Phone number – where provided, to contact you regarding your inquiry or requested services.
Company name – to understand your business context and provide relevant information or services.
Other information you voluntarily provide – including information submitted through contact forms, WhatsApp conversations, emails, meetings, or other communications.
We aim to collect only information that is relevant and reasonably necessary for the purpose for which it is collected.
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device and operating system information
Pages visited
Date and time of visits
Time spent on pages
Referring URLs
General website usage and interaction information
This information may be used to maintain website security, understand website usage, troubleshoot technical issues, and improve website performance and user experience.
We may use cookies and similar technologies to:
Enable essential website functionality
Remember preferences
Understand website usage
Measure website performance
Improve user experience
Support analytics and, where applicable, marketing activities
Where required by applicable law, non-essential cookies and tracking technologies will only be used after obtaining the appropriate consent.
You may manage or withdraw your cookie preferences through our cookie consent mechanism or your browser settings.
We may use your personal information for the following purposes:
Responding to inquiries and requests
Communicating with you about services you have requested
Preparing proposals, quotations, or other requested information
Providing and managing our services
Understanding your business requirements
Improving our website, services, and user experience
Maintaining website and information security
Detecting and preventing fraud, abuse, or unauthorized activity
Complying with legal and regulatory obligations
Sending promotional communications where you have provided the required consent or where otherwise permitted by applicable law
We will not use your personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.
Where the General Data Protection Regulation (GDPR) or similar data protection laws apply, we process personal information based on one or more applicable legal grounds.
These may include:
We may process personal information based on your consent, for example, where you voluntarily opt in to receive promotional communications or where consent is required for certain non-essential cookies or tracking technologies.
You may withdraw consent at any time by contacting us or using the relevant preference or unsubscribe mechanism.
We may process information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
For example, information may be used to prepare a proposal, quotation, or provide requested services.
We may process information where necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.
Examples may include website security, fraud prevention, service improvement, and managing necessary business communications.
We may process or retain information where necessary to comply with applicable legal, accounting, tax, regulatory, or other legal requirements.
The applicable legal basis may depend on the specific purpose and circumstances of the processing.
If you submit an inquiry through our website, contact form, email, WhatsApp, or another communication channel, we may use the information you provide to respond to your request.
We may contact you by:
Phone
Other communication methods you have provided or requested
Our initial communications will generally relate to your inquiry, requested service, proposal, quotation, or other matter for which you contacted us.
Submitting an inquiry or starting a WhatsApp conversation does not by itself mean that you have agreed to receive unrelated ongoing promotional communications.
Where required, we will request separate consent for ongoing promotional communications.
If you choose to receive promotional communications from us, we may send occasional information such as:
Ecommerce insights
Service updates
Software and technology updates
Company news
Relevant offers or promotional information
Where consent is required, marketing consent will be optional and will not be preselected.
For example:
☐ I would like to receive occasional ecommerce insights and service updates.
You may withdraw your marketing consent at any time by contacting us or using the unsubscribe option provided in the communication.
We will not treat a WhatsApp conversation, contact-form submission, or service inquiry as automatic consent to unrelated future marketing.
The information requested through our forms is intended to help us respond to your inquiry and understand your requirements.
For example:
| Information | Why We May Need It |
|---|---|
| Name | To identify and address you |
| To respond to your inquiry and send requested information | |
| Phone number | To contact you when necessary regarding your inquiry |
| Company name | To understand your business context and requirements |
| Message / project details | To understand your request and provide relevant assistance |
If certain information is optional, you may choose not to provide it. However, this may limit our ability to respond to your request or provide certain services.
We do not sell your personal data.
We may share personal information where reasonably necessary with:
Trusted hosting and infrastructure providers
Analytics and website performance providers
CRM and communication platforms
IT and security service providers
Professional advisers or service providers
Business partners where necessary to provide a requested service
Government authorities, regulators, courts, or law-enforcement bodies where required by law
Third-party service providers may process personal information on our behalf and are expected to maintain appropriate confidentiality and security measures.
Where a third party processes personal data on our behalf, we seek to ensure that appropriate contractual and data protection safeguards are in place where required.
Because we work with global clients and may use service providers located in different countries, your personal information may be transferred to and processed outside your country, including outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA and applicable data protection law requires safeguards, we will seek to use an appropriate transfer mechanism, such as an adequacy decision, Standard Contractual Clauses, or another legally recognized safeguard.
The specific transfer mechanism may depend on the service provider, destination country, and applicable law.
We implement reasonable technical and organizational measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Accidental loss
Destruction
Alteration
Unauthorized use
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Responding to and managing inquiries
Providing requested services
Maintaining business and contractual records
Resolving disputes
Preventing fraud or misuse
Complying with legal, accounting, tax, or regulatory obligations
We periodically review information that we hold and delete, anonymize, or securely dispose of personal information when it is no longer reasonably required, unless a longer retention period is required or permitted by law.
Where a specific retention period applies to a particular category of information, that period will be determined based on the relevant business, legal, contractual, or regulatory requirements.
Depending on your location and applicable law, you may have rights including:
The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to request restriction of processing
The right to object to certain processing, including direct marketing
The right to withdraw consent where processing is based on consent
The right to data portability where applicable
The right to lodge a complaint with a relevant data protection authority
You may contact us at [email protected] to exercise applicable privacy rights.
We may need to verify your identity before processing certain requests.
Where applicable, you may also have the right to lodge a complaint with the relevant supervisory or data protection authority in your country.
You can control or disable cookies through your browser settings and, where available, through our cookie consent mechanism.
Please note that disabling certain cookies may affect some website functionality.
Where required by applicable law, we will obtain consent before placing or using non-essential cookies and similar technologies.
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this page and publish the updated Privacy Policy on our website.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:
Bangladesh Software Solution
Website: https://bssoln.com
Email: [email protected]
We will review and respond to privacy-related requests within the period required by applicable law.
Important: The legal basis, specific retention periods, international data-transfer mechanisms, and other compliance details should be reviewed and confirmed based on Bangladesh and applicable EU/EEA privacy laws and BSS’s actual data-processing practices.
